Every myAnalyst report for multi-club operators, scored and ranked across all your clubs. Read-only on your POS and billing data, refreshed in near real-time.
One live view of every club's membership, billing, and access-control data: active members, churn, check-ins, and revenue per member, graded across the group. The reports below are grouped by team, Operations, Membership & Retention, Finance, plus the cross-cutting Store Health, Pacing, Signals, and Geospatial views. Term definitions are in the glossary.
How busy each club is, where capacity is wasted, and whether traffic turns into revenue.
Visits per club, per hour, and per active member vs last year. Surfaces peak-hour crowding, slow dayparts, and the visits-per-member-per-month metric that predicts churn before billing does.
Booked-vs-capacity fill rate by class, time slot, studio, and instructor, with waitlist depth per club. Shows which sessions sell out and where to add or cut classes.
Recognized revenue (dues + ancillary) divided by active members, about $48 across the group. Broken down by club and stream so you see where non-dues revenue is thin.
| Club | Active Members | Check-Ins (today) | Rev / Member | Churn | vs LY |
|---|---|---|---|---|---|
| 01 Morgantown | 612 | 418 | $53 | 2.4% | ▲ 7.1% |
| 02 Holler Lane | 548 | 372 | $50 | 2.6% | ▲ 4.8% |
| 03 Frankland | 503 | 331 | $47 | 2.9% | ▲ 2.2% |
| 04 Poplar | 461 | 266 | $44 | 3.6% | ▼ 3.4% |
| 05 Dent | 398 | 214 | $41 | 4.1% | ▼ 5.9% |
These reports live in LiveStats and the multi-location dashboard. Figures are illustrative.
Who's active, who's leaving, who's at risk, and who's worth reactivating.
The true count of paying members, about 4,310 across the group, net of freezes, comps, and lapses, by club. Tracks net growth (joins minus cancels) so you see which clubs are actually growing.
Monthly churn rate, about 2.9% across the chain, by club vs the group average, with cancellation reasons, tenure-at-cancel, and the dues dollars leaving each month.
Members trending toward cancellation, falling check-ins, missed dues, or no class bookings, flagged before they cancel. At-risk dues summed per club so a manager knows where to start.
Recency, Frequency, Monetary segmentation separates your highest-value members from occasional visitors so reactivation and upsell land where they pay back. See RFM.
An exportable list of lapsed and frozen members, ranked by tenure and CLV, so each club runs a local win-back instead of a chain-wide blast. Tracks reactivation rate by club and offer.
Joins by club and source, plus first-90-day check-in behavior, the early-engagement window that predicts retention. Flags new members who haven't returned so staff can intervene.
Retention reporting runs on the same engine as the multi-location dashboard. CLV and RFM are in the glossary.
Where the money comes in, what's failing to collect, and whether the drawer reconciles, by club.
Recurring dues vs day-pass and POS sales, split by card, ACH, and cash, with failed-payment and declined-dues counts per club so you can chase the collections that erode revenue.
Every paid-in and paid-out, over/short by club and shift, plus voids and credit memos. Confirms front-desk cash reconciles and flags wildcards for review.
Personal training, classes, retail, supplements, and day passes, the revenue beyond membership. Non-dues revenue per member and per club, the lever that lifts revenue per member above $48.
Finance reports draw on the Financials and Auditing & Compliance modules. See the platform page.
Which club needs you first, and whether the month lands on budget.
Store Health gives every club a 0 to 100 score and an A to F grade from five weighted pillars, Growth 25%, Goal 25%, Loyalty 20%, Standing 15%, Operations 15%, ranked against the group. Pacing & Forecast projects each club's month-to-date dues and revenue to month-end against budget.
The 0 to 100 grade per club from five weighted pillars, portfolio ranked best-to-worst so a Regional Manager spots outliers in seconds.
Month-to-date dues and ancillary revenue paced vs budget, with shape-adjusted month-end projections and ahead / on-track / behind flags per club.
All-time single-day records for check-ins, joins, and revenue, plus current-period leaderboards across clubs. Friendly competition that drives the front desk.
Reports that reach a manager without anyone opening a dashboard, plus the map of where your members live.
SMS & MMS alerts the moment a KPI crosses a threshold, churn spikes above the chain average, check-ins fall below pace, or dues collections miss. Routed to the right club or Regional Manager automatically.
Heatmaps and drive-time trade areas around each club: where members live, catchment overlap between clubs, under-served pockets to market into, and demand for new-location decisions. Part of Customer Mapping.
Drag-and-drop custom dashboards and saved trackers, the exact view a club, region, or owner needs, from a peak-hour heatmap to a churn-by-tenure cohort. Add myAnalyst Pro for an AI-written monthly briefing.
Signals and Customer Mapping are add-ons. Pro's monthly briefing reads every club and writes it up in plain English, see myAnalyst Pro.
Search a ticket or invoice and see the full line items and payment. Try it.
Churn is the share of active members who cancel or lapse in a period, calculated per club and rolled up across the portfolio. With roughly 4,310 active members and a 2.9% monthly churn rate, the Churn & Cancellation report shows how many memberships you're losing, which clubs beat or trail the chain average, and which cancellation reasons are trending, refreshed in near real-time.
Yes. The Check-In Volume report tracks visits per club, per hour, and per member against last year, while Class & Studio Utilization shows booked-vs-capacity fill rates by class and instructor. Both surface in LiveStats and refresh in near real-time, so operators can see peak-hour crowding, under-used studios, and which clubs are driving engagement.
Revenue per member is total recognized revenue, dues plus ancillary spend such as personal training, retail, and day passes, divided by active members. With revenue per member around $48, the Revenue Per Member report breaks it down by club and stream, flags clubs where non-dues revenue is thin, and tracks the metric over time. See the glossary for definitions.
Yes. The Member-Origin Geospatial Map plots member home locations as heatmaps and drive-time trade areas around each club, so you can see catchment overlap between clubs, identify under-served pockets for marketing, and inform real-estate decisions for new locations. It's part of the Customer Mapping add-on.
Every module behind these reports: LiveStats, Store Health, Pacing, Financials, Auditing, and the Report Builder.
Explore the platformConsolidate dozens of stores into one live, ranked view for above-store leaders.
Multi-location dashboardsDefinitions for every metric on this page, plus the other industries myAnalyst is tuned for.
Open the glossaryBook a 30-minute demo and we'll stand up myAnalyst on your own membership and billing data, by club.